Terms of Use

TERMS OF USE

Please read these ‘site terms of use’ carefully before using our site.

Customers using and shopping on this shopping site are deemed to have accepted the following terms:

The web pages on our site and all related pages (‘site’) are the property of and operated by Nil Jewellery s.r.o. at the address ………………………. By using the services offered on the site, you ('User') agree to the following terms, that you have the right, authority, and legal capacity to enter into contracts according to the laws you are bound by, that you are over 18, and that you have read and understood this agreement and are bound by the terms of this agreement.

This agreement imposes rights and obligations on the parties concerning the site, and the parties declare that they will fulfill these rights and obligations completely, accurately, on time, and in accordance with the conditions required in this agreement when they accept this agreement.

1. RESPONSIBILITIES

a. The company always reserves the right to change prices and offered products and services.

b. The company accepts and undertakes that the member will benefit from the contractual services, excluding technical failures.

c. The user agrees not to reverse engineer the use of the site or take any other action to find or obtain the source code of them, otherwise, they will be responsible for any damages that may arise before third parties, and that legal and criminal proceedings will be initiated.

d. The user agrees not to produce or share content that is contrary to public morality and decency, unlawful, damaging to the rights of third parties, misleading, offensive, obscene, pornographic, infringing personal rights, violating intellectual property rights, or promoting illegal activities, in any part of the site or in their communications. Otherwise, the user is fully responsible for the damage, and in this case, the site authorities may suspend or terminate such accounts, and reserve the right to initiate legal proceedings. Therefore, the user agrees not to raise objections to the site officials regarding the sharing of information about event or user accounts if requests are received from judicial authorities.

e. Relations of the site members with each other or with third parties are their own responsibility.

2. INTELLECTUAL PROPERTY RIGHTS

2.1. All intellectual property rights, such as title, business name, brand, patent, logo, design, information, and methods on this site, whether registered or unregistered, belong to the site operator and owner company or the designated interested party and are under the protection of national and international law. Visiting this site or benefiting from the services on this site does not grant any rights concerning the intellectual property rights mentioned.

2.2. The information on the site cannot be reproduced, published, copied, presented, and/or transferred in any way. The whole or part of the site cannot be used on another internet site without permission.

3. CONFIDENTIAL INFORMATION

3.1. The company will not disclose the personal information transmitted by users through the site to third parties. This personal information includes any other information to identify the user, such as the person’s name-surname, address, telephone number, mobile phone, and email address, and will be referred to as 'Confidential Information' hereinafter.

3.2. The user accepts and declares that the company owning the site may share their communication, portfolio status, and demographic information, limited to use within the scope of marketing activities such as promotion, advertisement, campaign, promotion, and announcement, with its affiliates or the group companies it is affiliated with. This personal information can be used to determine customer profiles within the company, offer promotions and campaigns suitable for customer profiles, and conduct statistical studies.

3.3. Confidential Information may only be disclosed to public authorities if such information is duly requested by the official authorities and where disclosure to public authorities is mandatory in accordance with the provisions of the applicable mandatory legislation in force.

4. NO WARRANTY: THIS AGREEMENT WILL BE VALID TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. THE SERVICES PROVIDED BY THE COMPANY ARE OFFERED "AS IS" AND "AS AVAILABLE" AND ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, ARE DISCLAIMED.

5. REGISTRATION AND SECURITY

The user is required to provide accurate, complete, and up-to-date registration information. Otherwise, this Agreement will be considered violated, and the account may be closed without informing the user.

The user is responsible for the security of their site and third-party site passwords and accounts. Otherwise, the company cannot be held responsible for data loss, security breaches, or damage to hardware and devices.

6. FORCE MAJEURE

If the obligations become impossible to fulfill by the parties due to reasons beyond the control of the parties, such as natural disasters, fires, explosions, civil wars, wars, uprisings, public movements, mobilization announcements, strikes, lockouts, and epidemics, infrastructure and internet failures, power outages (collectively referred to as "Force Majeure" below), the parties will not be responsible. During this period, the rights and obligations of the parties arising from this agreement will be suspended.

7. INTEGRITY AND APPLICABILITY OF THE AGREEMENT

If one of the terms of this agreement becomes partially or completely invalid, the remaining parts of the agreement will continue to be valid.

8. AMENDMENTS TO THE AGREEMENT

The company can change the services offered on the site and the terms of this agreement partially or completely at any time. Changes will be effective from the date of publication on the site. It is the user’s responsibility to follow the changes. The user is deemed to have accepted these changes by continuing to benefit from the services offered.

9. NOTIFICATION

All notifications to be sent to the parties related to this Agreement will be made through the known email addresses of the company and the email address specified by the user in the membership form. The user agrees that the address specified while becoming a member is the valid notification address, and if it changes, they will notify the other party in writing within 5 days, otherwise, notifications to this address will be considered valid.

10. EVIDENCE AGREEMENT

In all disputes that may arise from the implementation or interpretation of this Agreement, the parties’ books, records, and documents, and computer records and fax records will be accepted as evidence in accordance with the Code of Civil Procedure No. 6100, and the user agrees not to object to these records.

11. DISPUTE RESOLUTION

Czechia (Central) Courthouse Courts and Execution Offices are authorized in the resolution of any disputes arising from the implementation or interpretation of this Agreement.

Payment and Delivery

For your online payments, the amount will be charged to your credit card at the end of your order. In possible order cancellations or stock problems, refunds will be made to your credit card within 10 business days.

Delivery

We strive to deliver the products you ordered to the cargo on the same day. The cargo delivery time for products that take time to procure is 3 business days as specified in the product details. In case of a possible delay in delivery, you will be informed.

Please provide the address where you will be present during the day as the delivery address to ensure smooth product delivery.

Your requests will be processed to be prepared according to the delivery type you specified at the end of the order. Products from our Istanbul-based company will be sent with DHL cargo company. Your orders will be delivered to the cargo company at the latest within 2 (two) business days after your order is confirmed.

You can consult our customer representative about different delivery conditions.

Payment Tracking

If the system cannot perform the transaction due to any problem, the visitor is informed about this situation at the payment page result.

In the case of any error in the specified address, contact is made with the orderer regarding the order delivery that could not be realized.

The validity of the email address specified by our visitor is confirmed with the automatic email sent after the transfer of the order.

We are also responsible to the bank we use for the credit card system as much as the customer for the delivery of the order.

Please note!

Please open and check the packages that you think are damaged during shipment in front of the company representative you received. If you think that there is any damage to the product, do not take delivery of the product by having the cargo company prepare a report. After the product is received, it is accepted that the cargo company has fully fulfilled its duty.

If the product is damaged: Report the prepared report to contact@pierredunil.com as soon as possible.

If you perform these procedures, we will start working on your package and ensure the repetition of the delivery as soon as possible.

If you briefly explain why you want to return the product in the email, you will help us with our work on the product.